Refund policy

At Super Cool Air Conditioning Trading LLC, customer satisfaction is our top priority. We understand that situations may arise requiring refunds or returns. However, due to the technical nature of HVAC equipment and varying manufacturer policies, refund eligibility can differ depending on the product model, brand, and condition.

To discuss your refund or return eligibility, please contact us directly with your order details:

• Email: admin@supercooluae.com
• Phone/WhatsApp: +971 50 876 6830

Our support team will review your request promptly and guide you through the next steps based on your specific situation.