Terms of service

OVERVIEW
This website is operated by Super Cool Air Conditioning Trading LLC, a leading Carrier-authorized HVAC supplier in the UAE. By accessing or purchasing from our site, you agree to these Terms of Service ("Terms").

These Terms apply to all users, including browsers, vendors, customers, and contributors. We may update these Terms by posting changes on our website. Continued use constitutes acceptance.

SECTION 1 - ONLINE STORE TERMS

By using our services, you confirm you are of legal age or have parental consent. You agree not to use our services for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone. Your data may be transferred unencrypted (except credit card details, which are encrypted). You agree not to duplicate or exploit our services without written permission.

SECTION 3 - DELIVERY TERMS

This may vary products to products and availability. Please reach to us for more information at admin@supercooluae.com

SECTION 4 - PRODUCTS AND SUBSTITUTIONS

We aim to deliver the exact products shown, but reserve the right to substitute with similar items of equal quality and value if necessary.

SECTION 5 - INSPECTION UPON DELIVERY

Customers must inspect products upon delivery. Any defects or damage must be reported immediately. Once accepted, no claims will be entertained.

SECTION 6 - REFUNDS AND CLAIMS

  • This may vary products to products and availability. Please reach to us for more information at admin@supercooluae.com

SECTION 7 - PRICING AND AVAILABILITY

Prices are subject to change without notice. We may discontinue or limit products at any time.

SECTION 8 - PROHIBITED USES

You may not use our services for unlawful purposes or to infringe on intellectual property rights.

SECTION 9 - DISCLAIMER OF LIABILITY

We do not guarantee uninterrupted service. Super Cool is not liable for any damages arising from use of our services.

SECTION 10 - CONTACT INFORMATION

For any inquiries regarding these Terms of Service, please contact us:

  • Email: admin@supercooluae.com
  • Phone/WhatsApp: +971 50 876 6830
  • Address: Al Asayel St, Al Quoz Industrial Area 2, Dubai, UAE